Customer Support

Yes, our team provides 24/7 customer service to assist you with any questions about orders, returns, or product details.

We currently operate at two locations:

• UK Office: 182 184 High Street North, East Ham, London, E6 2JA
• USA Office: 5426 Lavender Dr, Plainfield, IN 46168, USA

You can visit our London location or email us at uk.hoodrich.shop@gmail.com for direct assistance.

Our standard delivery time is 4-6 days, depending on your location and order size.

Yes, we offer free delivery on all orders starting from GBP 199.

Yes, we provide a free return policy to ensure customer satisfaction. Please contact us before initiating a return.

Simply email us at uk.hoodrich.shop@gmail.com with your order details, and our support team will guide you through the free return process.

We are proud to have a 99% positive feedback rating from our valued customers worldwide.

Yes, once your order is dispatched, you will receive a tracking number via email to monitor the delivery status.

Yes, we deliver not only in the UK but also to the USA and other international locations.

You can follow us on our official YouTube, Facebook, and Pinterest pages to get the latest updates.

Yes, if your order hasn’t been shipped yet, you can contact us immediately to modify or cancel your order.

Please contact our support team with your order number and photos of the product. We will resolve the issue quickly with either a replacement or full refund.

Because we provide authentic products, fast delivery (4-6 days), free returns, 99% positive feedback, and 24/7 customer service for the best shopping experience.