Privacy Policy
Last updated: September 19, 2025
This Privacy Policy explains how Hoodrich (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our official UK website: Hoodrichapparel.uk. We are committed to respecting your privacy and complying with the UK GDPR and the Data Protection Act 2018.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Interpretation and Definitions
- Company: Refers to Hoodrich, Unit 1, Colonial Business Park, Colonial Way, Watford, Hertfordshire, WD24 4PR, United Kingdom.
- Website: Refers to uk.
- Service: Refers to online shopping, browsing, and use of our website.
- Account: A personal account created to access certain parts of our service.
- Cookies: Small text files placed on your device to improve your shopping experience.
- Personal Data: Any information that can identify you, such as your name, email, address, or phone number.
- Usage Data: Information automatically collected, such as IP address, browser type, and pages visited.
- You: Refers to the individual customer or legal entity accessing or using our website.
Information We Collect
When you interact with Hoodrich via Hoodrichapparel.uk, we may collect:
- Name, billing/shipping address, email address, and phone number
- Payment information (processed securely via third-party payment providers)
- Login/account details (if applicable)
- Device and browsing data (IP, browser, time of visit, pages viewed)
- Communication history (emails, customer support chats/calls)
How We Use Your Information
We use your personal data to:
- Process and deliver your clothing orders
- Manage your account and provide customer support
- Send updates about new drops, sales, and promotions (with your consent)
- Improve our website’s functionality and shopping experience
- Prevent fraud and ensure security of transactions
- Comply with UK legal and regulatory obligations
Cookies & Tracking
Hoodrich uses Cookies to:
- Remember your login and shopping cart details
- Track browsing activity for analytics and performance
- Deliver personalised offers and promotions
You can disable cookies in your browser settings, but this may affect your shopping experience.
Data Sharing
We only share your data in limited situations:
- Service Providers: Payment processors, couriers, and analytics tools to fulfil your orders and improve our services.
- Legal Compliance: If required by UK law or public authorities.
- Business Transfers: In case of merger, acquisition, or sale of assets.
We do not sell your personal data to third parties.
Data Retention
We keep your data only as long as necessary:
- Order details: up to 6 years (for tax and accounting obligations)
- Marketing data: until you unsubscribe
- Account details: while your account is active
Your Privacy Rights (UK GDPR)
As a UK customer, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (“Right to be Forgotten”)
- Object to marketing communications
- Request data portability
To exercise your rights, email us at uk.hoodrich.shop@gmail.com.
Data Security
We use SSL encryption, secure payment gateways, and restricted employee access to protect your data. However, no online transmission is 100% secure, so we cannot guarantee absolute protection.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect their data.
Links to Other Websites
Our site may link to third-party websites. We are not responsible for their content or privacy practices.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in UK laws or our business practices. Updates will be posted on this page with the revised date.
Contact Us
For any privacy-related queries, contact us:
- Website: uk
- Email: uk.hoodrich.shop@gmail.com
- Phone (Customer Support): +44 7577 310377
- Address: Unit 1, Colonial Business Park, Colonial Way, Watford, Hertfordshire, WD24 4PR, United Kingdom